Gaining an understanding of emotional intelligence is an often overlooked aspect of career success. Here, nine short steps give you the tools to master emotional intelligence in the workplace.
What makes a great leader? Knowledge, smarts and vision, to be sure. To that, Daniel Goleman, author of “Leadership: The Power of Emotional Intelligence,” would add the ability to identify and monitor emotions — your own and others’ — and to manage relationships. Read more: The New York Times.