“Rarely can a response make something better. What makes something better is connection.” You may think you’re empathising, but empathy is quite, quite different to sympathy. And here’s why.

What is the best way to ease someone’s pain and suffering? In this beautifully animated RSA Short, Dr BrenĂ© Brown reminds us that we can only create a genuine empathic connection if we are brave enough to really get in touch with our own fragilities. See the full talk here: RSA YouTube.